Covid19 Updates at Almaden Dental Associates

The Doctors and Staff at Almaden Dental Associates want to ensure you that your health is our highest priority.  During this crisis, we are continually training and adapting our team and protocolls regarding COVID-19 to bring us to the highest level of safety and health. 

As part of our emergency operations, we continue to observe the following fastidious safeguards against the spread of disease. 

- Before you enter the examining room, all surfaces, such as the dental chair, dental light, drawer handles and countertops, have been cleaned and disinfected thoroughly with medical grade disinfectants that kill 99.9% of all harmful bacteria and viruses.

- Disposable protective coverings on equipment are disposed of and replaced after each patient visit.

- Non-disposable items such as dental tools and instruments are cleaned and sterilized between patients using hospital grade sterilization equipment. Our sterilization equipment is monitored and tested on a regular basis.

- Disposable dental tools and needles are always disposed of and never reused.

- All staff involved in patient care use appropriate protective equipment such as gloves, masks, gowns and eyewear when needed. After each patient, disposable gloves and masks are thrown away. Before seeing the next patient, everyone on the treatment team disinfects their hands and puts on a new pair of gloves and mask. This is called PPE or “Personal Protective Equipment” and this protects both the patient and the treatment team.  

- We frequently clean and disinfect the lobby area and reception counter multiple times throughout the day, and are even more diligent today.

- Any staff member or patient that has any symptoms of a cold or flu are not permitted on the premises and are advised to stay at home for the safety of our patients and other team members.

On top of this, we want you to feel more comfortable and are increasing our investment in your health and well-being by offering the following safeguards:

- We have implemented a “No Handshaking Policy” and have put up signs throughout the office to reflect this.

- Our daily protocall includes wipeing down and disinfecting all high traffic surfaces including the front office countertops, waiting room chairs and all handles to doors on an hourly basis.  

- All patients will rinse with an antimicrobial mouthrinse at every patient visit.

- Hand sanitizer is offered at our front desk and in every treatment room

- If you would like a mask, please ask someone at the front desk, and you will be given a mask to wear in the waiting room for your safety.  You will not need the mask when you are being treated as your doctor and treatment team will be wearing their PPE which includes them wearing masks which will protect you.

- we are retrofitting whole room air sanitizers throughout the office

What we require from our patients:

- If you are sick, running a fever, coughing or not feeling well, please reschedule your appointment and do not enter the office. We are happy to reschedule your appointment at no charge and we thank you for considering the health of others.

- If you are healthy and you come for your regular appointment, please use a tissue when coughing, sneezing or blowing your nose, throw the tissue away, and wash your hands for at least 20 seconds with soap and water afterwards. Using hand sanitizer of 60% alcohol concentration is also acceptable for washing hands.  We offer hand sanitizer at the front desk and in every operatory!

- If you have traveled to any areas outside of U.S. within two weeks of your scheduled appointment, please contact our office and reschedule.  (https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html)

In an effort to support national efforts to fight the COVID- 19 pandemic, our practice is taking the following steps to help assure your health and well-being and that of our community:

We will contact you soon to reschedule routine hygiene appointments. If you are already scheduled for an urgent issue, we will contact you the day before your appointment to discuss your health status, health screening protocols and confirm whether the appointment should be kept. Of course, please call us right away if you have a dental emergency or need immediate care.

The safety and well-being of our patients continues to be our primary concern. We will continue to monitor the status of COVID-19 nationally and within our community and keep you up-to-date regarding our plans to reopen for business as usual.

I urge you to contact us if you have any questions or concerns. We can be reached by phone at 408 224-0404.  We will have limited office staff available Monday Tuesday, Wednesday and Thursday mornings during the crisis.   Or you can reach us by email at staff@almadendental.com will respond as soon as we can.

Should you have an urgent emergency and can not contact the office staff,  you can reach Dr Syn by text or voice at 408 204-7880.

Warm regards,
The Staff at Almaden Dental Associates

 

Author
Meng Syn DDS Partner at Almaden Dental Associates

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